Storied Stay

Historic Home Rentals in Manchester Village, Vermont

FAQ’s

COVID-19 Rules for Visitors

On June 14, 2021, Governor Scott removed all State COVID-19 restrictions and the State of Emergency expired on June 15, 2021. 

Confirmed Reservations

At the time of your booking a 50% deposit is required to hold your reservation. The full balance is due 60 days prior to your arrival. Reservations made within 60 days of your arrival are due at the time of the booking. We accept all major credit cards.

Damage Deposits

Important: We are committed to protecting our properties and keeping up-to-date with short-term rental regulations, which is why you will be asked to complete our independent verification. You will be contacted via email and/or text to complete the verification.

Please note: Before your booking begins, we allow you to purchase a damage waiver for a small fee.  

Maximum Occupancy

The maximum number of guests who may stay overnight in the property is the number agreed upon at the time of the booking. No additional overnight guests are permitted unless agreed upon.

Parking

Our properties have one (or more depending on the home) designated parking spots available for each property. Parking instructions are provided with each home. Homes do not have unlimited parking capabilities. 

Check-in and Check-out

Check-in time is 4pm. We cannot accept earlier check-ins without prior approval. Check-out time is 10am and we cannot accept later check-outs without prior approval at least 48 hours before the time of check out. Absent such approval, if you have not completely checked out of the property by 10am we are required to charge a late check-out fee of $100 from your damage deposit. The cleaners must be able to access the property driveway by 10:15am clear of any luggage, guests, and vehicles.

Noise
Excessive noise will not be tolerated at any time of the day. Our properties are situated in quiet residential neighborhoods. No parties or playing loud music is permitted, and between 10pm and 8am no noise should be heard outside the property. Your security deposit will be forfeited in its entirety if we receive any noise complaints.
Minimum Age Policy
Your party configuration must be the same as when you booked the property. Minimum age policy applies to all homes 25 years.
Housekeeping
The property will be professionally cleaned for your arrival. Additional cleaning and laundry services during the stay are provided only upon payment and agreement prior to arrival. Adequate towels are provided for each home relative to how many guests. Should you have any concerns about the cleaning please contact us immediately upon arrival so we can remedy the situation as soon as possible.
Returning Guests
As a returning Guest of Storied Stay, we would like to offer 10% off your next stay with us! This offer is only available when you book directly through us and not a 3rd party platform. This discount is only valid for repeat Guests who have previously stayed a min of 4 nights and would like to book a min of 4 nights again. This discount does not apply to monthly long-term rates. It must be applied to the reservation at the time of the booking. This offer is subject to change without notice and cannot be included with a credit or a special offer.
Special Offers throughout the Year
If you would like to receive special offers throughout the year, please sign up for our Special Offer Emails on the home page.
Cancelation Policy
  • Free cancellation for 48 hours, as long as the guest cancels at least 14 days before check-in (time shown in the confirmation email)
  • Guests can cancel up to 60 days before check-in and get a full refund of the nightly rate, and the cleaning fee, but not the service fee.
  • After that, guests can cancel up to 30 days before check-in and get a 50% refund of the nightly rate, and the cleaning fee, but not the service fee.
  •  If only 50% of the reservation has been paid, no refund will be issued and the remaining 50% will simply not be charged.
Travel Insurance

You’ve been looking forward to your vacation for a long time and now you’re ready to make plans. We strongly suggest the purchase of travel insurance to protect yourselves and your vacation investment.

Protect your vacation with Guest Protect from CSA Travel Protection

What it Protects:

  • Before you go: If you are unable to travel due to sickness, family schedule changes, or any other covered reason, with trip cancellation coverage you don’t need to lose your vacation savings.
  • During your vacation: When things don’t go exactly as planned, it is nice to know that you have a safety net in place. With CSA vacation rental insurance, you are covered for things such as baggage delays, emergency assistance, trip interruption, and more.
  • After you’re home: Don’t sweat the details. When you place a claim with CSA, you get one claims representative from start to finish, ensuring the best possible customer service.

Download a brochure today to learn more about this great, affordable insurance package. Click here for a Brochure

Liability Clause
Storied Stay accepts no responsibility for liability associated with theft, accident, injury, death, damage, delay, or distress that may arise during your stay, whether or not arising from negligence on the part of Storied Stay, or the owners of the property you are renting. Each home is privately owned and subject to availability.